Refund Policy

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

The following items are non-returnable and we offer no refunds:

  • Undergarments and other intimate apparel

  • Body Jewelry (i.e. jewelry for body piercings)

  • Body Lotions & Moisturizers

  • Bubble Baths & Bombs

  • Vitamins & Supplement

  • Cleansers & Scrubs

  • Clinical Skin Care products

  • Shampoos, Conditioners & Styling Products

  • Deodorants & Antiperspirants

  • Diabetic Skin Care

  • Face, Lip and Eye Makeup

  • Face Creams, Face Cleansers, Face treatments & Moisturizers

  • Feminine Hygiene

  • Hair Color

  • Hair Extensions & Wigs

  • Hair Care Sets

  • Hand Lotions & Moisturizer

  • Nail Polish

  • Massage Lotions & Massage Oils

  • Soaps

  • Shaving Creams & Lotions

  • Sun Care

  • Insect Repellent

  • Factory-sealed sports collectible sets

  • Gift Cards

  • Men and Women perfumes and Fragrances, Fragrance gift sets

  • Case Packs/Bulk Items: We will not accept partial case packs. You must return the product in the original shipping pack, with all individual items unopened.

  • Ink Cartridges

  • Medical Items

  • Memory Foam Mattresses opened or taken out of their plastic wrap

  • Swimwear & Pajamas

  • Any CD, DVD, VHS tape, software, video game, and cassette opened or taken out of the plastic wrap

  • Specially labeled designer apparel, handbags and accessories once security tags are removed

  • Other select items, as noted on the product description page

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Book with obvious signs of use 
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary